MerchantPro
Merchant management that runs on intelligence, not spreadsheets.
Banks, fintechs, and marketplace operators in Bangladesh are managing thousands of merchants on systems that weren't built for scale. MerchantPro puts AI at the centre of merchant onboarding, monitoring, compliance, and performance — replacing manual review with structured intelligence.
What MerchantPro does
AI-Powered Onboarding
MerchantPro automates the merchant onboarding journey — document collection, verification, risk scoring, and approval routing. What used to take 5–7 business days takes less than 24 hours.
- Document intake and automated verification (NID, trade licence, bank docs)
- AI-driven risk scoring using business type, geography, and transaction history
- Approval routing to the right reviewer with recommended decision and reasoning
- Merchant portal for self-service document upload and status tracking
Merchant Performance Intelligence
Real-time dashboards that tell you which merchants are performing, which are declining, and which are at risk before they become a problem.
- Transaction pattern analysis and anomaly detection
- Merchant health scores updated daily
- Churn prediction — flagging at-risk merchants 30–60 days before they leave
- Revenue forecasting by merchant cohort
Compliance Monitoring
Automated compliance checks that run continuously — not just at onboarding.
- Continuous KYC/AML monitoring against transaction behaviour
- Regulatory flag detection and automated escalation
- Compliance audit trail for every merchant interaction
- Bangladesh Bank regulation alignment built in
Merchant Communication Hub
Automated, intelligent communication with merchants — reducing support load and improving merchant satisfaction.
- Automated document expiry reminders and renewal workflows
- Dispute notification and resolution tracking
- Performance reports delivered to merchants on schedule
- Multi-channel: email, SMS, WhatsApp
Who it's for
- Banks and MFS providers with merchant networks of 500+ requiring structured management
- Fintech platforms building or scaling a merchant acquisition programme
- Marketplace operators needing compliance and performance visibility at scale
- Payment service providers requiring automated KYC/AML without building from scratch
Deployment
- Timeline
- 4–8 weeks from contract to go-live
- Integration
- REST API, webhook support, connects to major core banking systems
- Hosting
- Cloud (AWS/GCP) or on-premise — client's choice
- Training
- Included. Your team operates MerchantPro without Arcloops after handover.
- Pricing
- Per-merchant or enterprise licence — contact for quote
MerchantPro FAQ
Yes. MerchantPro connects via REST API to major core banking platforms in use across Bangladesh — including Temenos, Mambu, and custom-built systems. We scope integration requirements in the first week of deployment.
All data is encrypted at rest and in transit. We comply with Bangladesh Bank's data localisation guidelines. On-premise deployment is available for clients with stricter data sovereignty requirements.
Typically under 24 hours for standard merchant applications. Complex or flagged applications route to a human reviewer with full AI-generated risk notes.
Yes. During deployment, we calibrate the risk model to your organisation's specific thresholds, merchant categories, and regulatory requirements.
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See MerchantPro in your environment.
We run a live demo using your merchant categories and risk profile — not a generic walkthrough.